Responsible Gaming
Gambling is entertainment—for most people, a source of fun and occasional excitement. But we also recognise that for some, gambling can become problematic. This page exists to help you stay informed and in control.
Understanding the Risks
Like any form of entertainment, gambling should never be viewed as a way to make money or solve financial problems. The house always holds an advantage over time, and losses are a real possibility. Setting clear limits on both time and money is essential to keeping gambling enjoyable. If you find yourself chasing losses, betting more than you intended, or gambling when you cannot afford to lose, these are warning signs that your relationship with gambling may need attention.
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Tools and Support in Australia
Australia has established dedicated services to help those experiencing gambling-related harm. The national gambling helpline, Gambler’s Help, is available 24 hours a day, seven days a week at 1800 858 858. Free counselling services, financial advice, and support groups are available across Victoria and other states. You can also access Gambling Help Online for live chat, email support, and self-assessment tools.
BetStop is the Australian Government’s National Self-Exclusion Register—a free service that allows you to block yourself from all licensed online and phone gambling providers in Australia for a period ranging from three months to a lifetime. Registration is straightforward and takes about five minutes. Visit betstop.gov.au to register.
Keeping Control
Set spending limits before you play and stick to them. Treat any money wagered as entertainment expense you can afford to lose. Take regular breaks from gambling, even if you’re enjoying it. If someone close to you expresses concern about your gambling, take it seriously. Consider using deposit limits, time-out features, or self-exclusion tools offered by betting platforms to help maintain boundaries. If at any point gambling stops being fun and starts causing stress, financial hardship, or relationship problems, reaching out for help is the responsible choice.
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